Privacy Policy

1. Scope of This Policy

This Privacy Policy explains how RZ Movers Qatar collects, uses, and safeguards information provided by customers who contact us by telephone (+974 7022 1192), WhatsApp, or through online inquiry forms for moving, delivery, and heavy transport services across Qatar.

2. Information We Collect

We collect only the details strictly necessary to coordinate and execute your transport request, which may include:

• Customer contact details: Full name, telephone number, and optional messaging handle.
• Operational logistics information: Origin pickup address or community, destination address, building access conditions, and floor level.
• Cargo inventory description: Item types (e.g., furniture, appliances, crates, machinery, construction materials) requiring specific vehicle capacity or assembly tools.

3. How Your Information Is Used

The information provided is utilized solely for legitimate operational purposes:

• Scheduling and assigning moving crews and transport vehicles (RZ Movers Qatar fleet).
• Communicating pickup arrival times, dispatch confirmations, and transit progress.
• Facilitating on-site delivery verification and customer satisfaction follow-up.

We do not sell, rent, or lease customer data to third-party marketing companies or commercial advertising networks.

4. Data Storage & Security

Inquiry records and dispatch logs are maintained on secure communications systems accessible only to authorized transport coordinators. We apply reasonable operational measures to prevent unauthorized access or disclosure.

5. Your Rights & Inquiries

Under applicable regulations in Qatar, you have the right to request access to the personal data we hold about you, or ask for correction or deletion of your contact records. To make such a request, contact our dispatch desk directly at +974 7022 1192.

6. Governing Law

This policy and any matters relating to data privacy are governed by and construed in accordance with the applicable laws of the State of Qatar.